Who are our inside sales account managers and what can you expect from them?

Our inside sales team is made up of four account managers, each responsible for their own area in Europe: Maarten Geerling, Felix Bruil, Jasper Vernes, and Pieter Bekkers. We're going to introduce them to you and explain the specific advice they can offer our customers.

Maarten

Meet Maarten Geerling

Age: 37

Years of experience in the telecom industry: 6

Role: Account Manager for Eastern and Southern Europe, including countries like Estonia, Latvia, Lithuania, Slovenia, Croatia, Serbia, Greece, Moldova, Romania, Bulgaria, Malta, Cyprus, and Italy.

Why should clients reach out to you?
If you're looking for a partner who truly listens to your needs and consistently aims for the best possible solution within our capabilities, then I'm your guy. I believe in honest and realistic communication, focused on building a sustainable relationship based on mutual trust.

What makes our offering unique?
Our close partnership with Samsung and the benefits that come with it are a cornerstone of our unique proposition. Additionally, our extensive sourcing team in China allows us to offer a wide range of options. We are a one-stop-shop unparalleled in Europe, with a continually growing and improving selection. Our expert team is ready to guide customers in a personal and supportive manner, helping them to thrive and grow.

Advice for your clients:
The advice I give varies from person to person. Generally, I recommend defining what's important to you and where you want to go in the future. Set goals based on that and choose suppliers that fit your strategy and make you feel comfortable. Don't be swayed solely by price, conditions, or short-term quality. Think about long-term solutions and communicate openly with your suppliers about your desires and expectations.

Fun fact about Maarten:
I'm a father of two and an avid sports enthusiast, particularly interested in football and running. Additionally, I find great satisfaction in interacting with others as they offer new insights that stimulate my personal development.

Contact with Maarten?
Email: m.geerling@2service.nl
Phone and WhatsApp: +31 (0)6 – 13 76 78 01
LinkedIn

Felix

Meet Felix Bruil

Age: 61

Years of experience in the telecom industry: 5

Role: Account Manager for Germany and Switzerland

Why should clients reach out to you?
As a German-speaking professional with a clear and accommodating communication style, I offer clients a comprehensive overview of our industry. I'm here to provide clarity and assist in finding the best solutions.

What makes our offering unique?
Our proposition is centered around quality. We provide high-quality parts that save time and are frustration-free compared to cheaper alternatives. With us, the saying "buy cheap, buy twice" really holds true.

Advice for your clients:
Invest in quality parts to save time and avoid frustration. Cheap might seem appealing initially, but it can end up being more costly in the long run.

Fun fact about Felix:
I visit Germany almost every week, where I can indulge in my passion for the culture and language.

Contact with Felix?
Email: f.bruil@2service.nl
Phone and WhatsApp: +31 (0)6 - 13 64 25 92
LinkedIn

Jasper

Meet Jasper Vernes

Age: 42

Years of experience in the telecom industry: 5

Role: Account Manager for the UK, Ireland, Scotland, Norway, Sweden, Finland, and Denmark

Why should clients reach out to you?
I'm always available for my clients, offering top-notch service even on weekends. My aim is to serve them quickly and efficiently.

What makes our offering unique?
What sets our proposition apart is that we're the only true one-stop-shop distributor in Europe. We boast an extensive range and a vast inventory, which greatly benefits our customers.

Advice for your clients:
If you need anything or have any questions, don't hesitate to contact me directly. Together, we can find the best solutions to meet your needs.

Fun fact about Jasper:
I'm a passionate football fan and keep up with all the latest developments, which often leads to interesting conversations.

Contact with Jasper?
Email: j.vernes@2service.nl
Phone and WhatsApp: +31 (0)6 - 10 90 99 48
LinkedIn

 Pieter

Meet Pieter Bekkers

Age: 44

Years of experience in the telecom industry: 2

Role: Account Manager for Spain, Portugal, France, French-speaking Belgium, and Luxembourg

Why should clients reach out to you?
I speak my clients' languages, am always reachable, and always go the extra mile to build trust and foster long-term relationships.

What makes our offering unique?
Our proposition stands out due to competitive pricing, a wide range of products, a large inventory, and the best service in the market. We are the ideal partner for long-term relationships.

Advice for your clients:
Ordering products from abroad can be challenging, but we have proven that we can build successful, long-term relationships remotely. Give us a chance and we won’t disappoint you.

Fun fact about Pieter:
I have lived in several countries and have always been keen on learning local languages and cultures. Every client interaction is an opportunity for me to grow, both professionally and personally. 

Contact with Pieter?
Email: p.bekkers@2service.nl
Phone and WhatsApp: +31 (0)6 – 57 57 28 72
LinkedIn

What can customers expect from our account managers?

1. Assistance with Choosing the Right Quality Parts

Mobileparts.shop offers parts from 11 manufacturers in up to 8 different qualities, which might seem confusing due to different naming conventions used by each supplier. The key question is: which parts best suit your type of customers or repairs, considering price and quality? Our account managers have all the necessary information and can provide you with overviews that will definitely help you make the right choice for each repair, benefiting both you and your customer.

For instance, we have 7 different qualities for iPhone displays. We’re more than happy to explain the differences, just get in touch!

2. Assistance with Choosing Tools

Tools are essential for performing repairs, but which ones do you need and how should you use them? Our account managers are ready to help you with the initial inventory. For tailored advice, our tool expert Justin Ashford is on hand. He has selected all the tools and can advise on the best ones to purchase and use.

3. Assistance with Setting Up Your Shop with Accessories

Interested in a proven successful accessory concept for your shop? We offer as many as 13 brands! Our account managers are keen to discuss your specific needs with a thorough intake. Anthonie van Elferen, our product manager for accessories, will then create a free shelf plan and an ROI calculation showing the expected revenue and margin.

There’s a clear procedure for placing the accessories in the store. We also send our customers ready-made POS materials free of charge, which can be easily assembled by themselves. Think of signboards and posters, examples of which you can see below.

Feedback from the market about our accessory brands has been very positive. The clients we’ve outfitted (250 stores as of early April 2024) are thrilled! Many praise the Minim brand for its unique packaging and the quality of its leather. Promiz is commended for the breadth of its range. We also remove the risk of the investment needed by the shop. Unsold items from our own brands can be returned within 180 days of the invoice date (90 days for other brands). It’s great to see most of our clients express their appreciation to us, but even better that they also speak highly of our products online!

4. Assistance with Training or E-Learning

Mobileparts.shop keeps you up-to-date by offering physical trainings and online e-learning. Our account managers are happy to explain all the options, after which Justin Ashford (one of the best trainers in Europe) will contact you to assess your specific needs. This ensures a meticulous approach that will fully meet your expectations.

In short, everything a mobile repair shop needs can be found in one place!

Maarten is impressed by the diversity of our product range, which makes his job interesting. "What really strikes me is that everything from top-quality parts, tools, devices to accessories can be found here. This is extremely handy for resellers because they can find everything in one place. This keeps my tasks varied and keeps me well-informed about all developments in the market, on all fronts. I enjoy being able to offer a comprehensive package."

Contact

Interested in connecting with our account managers? Feel free to reach out to them:

Maarten Geerling
Account Manager for Estonia, Latvia, Lithuania, Slovenia, Croatia, Serbia, Greece, Moldova, Romania, Bulgaria, Malta, Cyprus, and Italy.
Email: m.geerling@2service.nl
Phone and WhatsApp: +31 (0)6 – 13 76 78 01
LinkedIn

Felix Bruil
Account Manager for Germany, Switzerland
Email: f.bruil@2service.nl
Phone and WhatsApp: +31 (0)6 - 13 64 25 92
LinkedIn

Jasper Vernes
Account Manager for the UK, Ireland, Scotland, Norway, Sweden, Finland, and Denmark
Email: j.vernes@2service.nl
Phone and WhatsApp: +31 (0)6 - 10 90 99 48
LinkedIn

Pieter Bekkers
Account Manager for Spain, Portugal, France, French-speaking Belgium, and Luxembourg
Email: p.bekkers@2service.nl
Phone and WhatsApp: +31 (0)6 – 57 57 28 72
LinkedIn

Prefer to speak with Kay Hubbers (Head of Sales) or Mark von Rotz (CCO)? Please send an email to sales@2service.nl, and they will get in touch with you.